The role is based in London and offers a salary of £90,000 per year. This position requires a skilled Salesforce Solution Architect to translate customer requirements into a working solution across Service Cloud, Experience Cloud, and Field Service modules. The role involves working collaboratively with Salesforce cloud-operations, offshore, and corporate teams to ensure successful implementation and delivery of the solution.
The successful candidate will be responsible for application configuration and providing technical support to the customer throughout the lifecycle of the implementation. Additionally, they will consult and assist customers by fine-tuning application functionality to align with the customer’s service business objectives. A strong understanding of Salesforce best practices, architecture, and integration is essential.
Applicants must have extensive experience in Salesforce architecture and implementation, with expertise across Service Cloud, Experience Cloud, and Field Service. Strong problem-solving skills, the ability to work in a dynamic team environment, and excellent communication skills are essential. Knowledge of Salesforce best practices, configuration, and integration with third-party applications is required. Certification in Salesforce architecture or relevant qualifications would be highly desirable.